Payments · 3 min read
Deposits, holds & payments
How holds work, what Mark received does, and how HST is handled across every method.
Cash and e-Transfer are first-class in Linebook, not an afterthought bolted onto a card processor. Every method lands in the same ledger and HST is computed identically.
Holds
An e-Transfer holds a slot for 24 hours; cash holds for 48 hours.
Each deposit gets a reference code that ties the payment to the slot.
Unpaid holds reopen automatically so the slot never sits dead.
Mark received ✓
When you see a client's e-Transfer arrive, hit Mark received in Payments. It records the deposit, flips the booking to Confirmed, and emails the client their receipt — stats and finances recompute instantly.
NoteDeposits are prorated and non-refundable inside 48 hours of an appointment — clients are shown this up front.